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Category: kpis

The customer churn. How to stop it? 12 simple tactics that work

Here we are sharing a list of 12 practical strategies to help you focus on lowering the churn rate…

Understanding Customer Acquisition (CAC) and how it impacts the business

CAC is crucial for every business, but its analysis is even more vital for “as-a-service” solution…

3 ways to optimize customer retention and reduce churn rate

One of the biggest hurdles businesses face is how to track and reduce the churn rate …

How to track the performance of your subscription plans?

It is important to continuously analyze the health of the subscription model to ensure that it delivers optimal value …

6 good reasons why you should stop managing your SaaS billing manually

image dashboard dotsha

SaaS business and subscriptions models can be complex to manage and require a lot of involvement from every team in the org…

What does “LTV” (Life Time Value) mean for your business?

Life Time Value or LTV is an estimate of the average income that a user will generate over their lifetime as a customer…

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